What's new

Release notes

What changed in your AI Front Office, by the day it went live. Newest first.

6 changes

Onboarding builds from the website text you confirm

Onboarding shows the first lines it read from your website, saves them as your description once you confirm, and stops with a reason if the build fails.

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5 changes

Onboarding reads your website as a step of its own

Onboarding gained a Read your website step with Continue or Edit, a failed build stops after one retry and says why, and the AI activity bell marks items seen.

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2 changes

Pricing calculator counts the phone line on every call

The pricing calculator shows the phone line on every estimate and lets each service take its own share of calls, independent of the others.

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4 changes

The Claude connector becomes read-only

The connector that lets Claude work with your front office now offers reads only: your business, billing, receptionists, call flows, numbers and call log.

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3 changes

A pricing calculator for your expected call volume

A calculator on the pricing page estimates your monthly cost from calls, call length and what happens on them, including text notifications per call.

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4 changes

Sign up with email first, phone a click away

Email is now the default way to sign up and sign in, phone sign-up is one click away, and visitors abroad are told a US or Canada mobile is needed for it.

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4 changes

Website badge gets a plain-text style and a real link

The website embed gained a text style in your site's own fonts, its link is now plain HTML, and a new account on the sign-in page simply continues.

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4 changes

US and Canada numbers only, said on every phone field

Every phone field is a +1 field that says US and Canada only, text alerts and the Terms say the same, and emails retry once after a dropped connection.

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5 changes

Connect your front office to Claude

ReadyToTalk can be added to Claude as a connector with a secure sign-in, and the Microsoft 365 calendar can now be read across any span of days.

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2 changes

Microsoft 365 joins as a calendar provider

Businesses can connect Microsoft 365 as a read-only calendar, and the receptionist gets two calendar tools: busy or free on a given day, and the next openings.

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4 changes

Show menu filters by what the phone sells

The Show menu window filters items by status with counts, keeps one size, and sold-out or archived items stay off the phone with the reason shown.

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4 changes

Call log by billing period and a six-month calls chart

The call log filters by the Billing page's periods, the home page gained a Visual tab charting six months of calls and texts, and the flow map shows fallbacks.

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6 changes

Talking speed and reply wait follow your voice

Voices carry their own talking speed and reply wait, you can give several shoutouts, billing filters by this month, and the audit form asks for your address.

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3 changes

Request a free missed-call audit for your restaurant

Restaurants can request a free missed-call audit from a new page, confirm with a one-time code that checks itself, and get the details by email or text.

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4 changes

Receptionist speaks while it looks things up

The receptionist says a short line while a tool runs instead of going silent, Square must name its location, and Show menu previews what the receptionist sees.

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4 changes

Clarifying questions no longer sound like errors

When the receptionist needs one more detail, it asks plainly, stays quiet while it looks things up, and the call page shows what each tool told it.

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6 changes

A new call flow view and plain-language menu rules

The dashboard's call flow is now a left-to-right rail, versions use one picker, Square menu rules read as sentences, and the call log filters by rating.

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3 changes

Try your front office with a call to your own phone

The Try panel rings your verified phone from your ReadyToTalk number and runs your call flow, and onboarded owners see their finished checklist again.

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5 changes

One notification per call and recordings in your voice

Each conversation triggers one notification, recordings speak your receptionist's voice, the call log groups a call's legs, and a credit pause keeps your flow.

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4 changes

Yelp waitlist links by text, local times in the call log

The receptionist can text a caller your Yelp waitlist link, the call log shows local wall-clock times, and reservation tools group under their provider.

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6 changes

Sign up by email or Google, orders always confirmed

Sign-up and sign-in work by phone, email or Google, the receptionist confirms every placed order before goodbye, and settings gain a spoken vocabulary list.

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6 changes

Caller screening, a Reservations page, right taxes on orders

Call flows can turn away unverified callers, reservations got their own page, a custom voice picker arrived in early access, and Square orders tax correctly.

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6 changes

Calendar booking by phone and named capabilities

In early access the receptionist checks openings, books, moves and cancels on your calendar, capabilities take names, and numbers connect to routes on one page.

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6 changes

Voicemail joins the call flow, notifications per route

A voicemail step for keypad menus, per-route notifications in early access, fallback chains and AI routes in the call flow editor, and searchable documents.

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6 changes

Orders and customers pages, a status page, referrals

Order and customer lists for phone orders, Call Routing that starts from your number with forward fallbacks, a public status page and a refer-a-business page.

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6 changes

A redesigned dashboard and chat as your landing page

Signing in now lands on the ReadyToTalk AI chat, and the dashboard leads with whether your number is answering, a Your Tasks checklist and calls to review.

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5 changes

Pick the digits you want in your phone number

A step-by-step number setup wizard with a digit preference replaces automatic provisioning, plus early access autonomous changes and a clearer onboarding wait.

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6 changes

Name your phone numbers and routes in Call Routing

Call Routing gains a Phone tab and named routes, announcements can return callers to the menu after a pause, and setup finishes itself after checkout.

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6 changes

Call Routing leaves early access, more receptionists

Call Routing is a regular settings tab with Add a Route, receptionists can be added and removed, transfer rules move into receptionist settings, saving trains.

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4 changes

Call log search, filters and a fuller call page

Search the call log by phone number, filter by type and receptionist, open a call page with details and recording playback, and switch call recording on or off.

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1 change

Call summaries return for recently created receptionists

Recently created receptionists had call summaries silently switched off by a default; summaries are back in the dashboard and in post-call notifications.

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4 changes

Nested keypad menus, announcements and an audio library

Early access call routing grows: menus that nest, spoken or audio messages, announcements before a forward, a reusable audio library, and call types.

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5 changes

Pay per use: every call draws from one credit balance

The subscription no longer bundles minutes; each call is billed per started minute from one credit balance, and the call log lists billed minutes and the price.

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2 changes

Setup falls back to your description if a site is blocked

When a business website blocks reading or cannot be reached, setup uses the name and description you gave instead of failing with a server error.

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5 changes

Sign in by phone only, onboarding from the home page

Email login is gone, signed-in users build their receptionist from the home page without re-entering a phone number, and returning users land in the dashboard.

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Earlier, month by month

Before the day-by-day notes: the releases that mattered most in each month.