Orders and customers from phone orders
For businesses in the Commerce early access, an Orders page lists every order your receptionist took: items and total, caller, receptionist, when it was placed, its payment state such as Awaiting payment or Paid, and a link to the call. Search by caller number, filter by receptionist or payment state, and refresh an order's status from Square. A Customers page lists callers with name, phone, order count, last order and first seen, searchable by phone or name.
Capabilities and tools per receptionist
The Early Access page connects a capability's provider, such as Square for Commerce, and a Capabilities and tools section in receptionist settings lets you pick the location and switch each tool on or off for that receptionist.
Call Routing starts from your number
The Call Routing page picks a phone number first and shows the route it answers with, groups other routes as not on this number, links between numbers, routes and receptionists, and keeps your selection in the address bar so refresh and back work. Routes get a ring time, and a forward that nobody answers reconnects the caller to the receptionist to take a message or returns the caller to the menu, with an optional note of your own spoken first. The dashboard routing preview lets you pick which number to show and links to edit the route.
Public system status page
A status page reports whether the service is operational, degraded or down, component by component, with a Check again button. The footer links to it as Service Status.
Refer a business
A Refer a business page in the menu holds your referral link with Copy link, share buttons for WhatsApp and email with a prewritten invite, and counts of who joined, who made a first purchase and what you earned in call credit. A Give us a shoutout link sits beside it.
Receptionist hang-up, prompts and rule fixes
An End calls automatically switch lets the receptionist say goodbye and hang up when the conversation is complete, and Generate New Prompt takes a website, business name and description, with a menu to copy in your business details. Transfer rules now show and save for the receptionist you selected rather than always the first one. Message fields highlight speech tags without the cursor drifting.
Behind the scenes. Receptionist hand-off addresses are now derived rather than stored, removing a cause of routing failures.