Call recordings in the call log
Call recording was turned on for every receptionist. A Recording column with a listen link appeared on each row of the call log. Transcripts in the call detail separated the caller from the receptionist, and after-call emails spaced out each speaker's turns.
Follow-up texts to callers
Owners wrote instructions for a follow-up message. When a call ended, the AI drafted a text from the transcript and sent it to the caller. Each call recorded whether the text was sent or failed, visible in the call log and on the call detail. The feature launched under Experimental Features. Owners could also turn off the after-call log sent to the business.
Greetings in the caller's language
Each supported language carried its own greeting template, so callers were greeted in the language the receptionist was set to. Owners could write their own first message in the knowledge base. Left blank, the greeting was built from the business and receptionist names.
Build your receptionist from documents too
Onboarding accepted uploaded files such as business cards, menus and flyers alongside a website address or a description. The AI that designs your front office read them when drafting the receptionist. While it reviewed a website, its reasoning streamed live on screen.
Sign in with Google and a single login page
Google sign-in was added. The signup page folded into one login page that handled new and existing accounts. Changing the email or phone on an account required a one-time code. Canceling a subscription or deleting an account asked for a reason.
Connect a chatbot with API access
An API Access panel in settings created personal access tokens with an optional expiry, and offered a copyable setup file so a chatbot could work with the account. The API also served a private feed of call activity with toggles for caller phone, caller name, summary and transcript.
Shorter onboarding and a phone setup section
Onboarding shrank to three steps: scan, number, done. The forwarding step left the wizard. Forwarding guidance moved to a Phone Setup section in settings, a link on the dashboard status card and an email sent when the receptionist was ready. Phone setup recorded whether a business forwarded an existing number or used the new number directly.
Retrain from the knowledge base
The knowledge base gained a Save and Retrain action and showed when the receptionist was last trained. Saving a change to a field the receptionist depends on marked it as needing training. An Experimental Features page in settings let owners try features before general release.
Behind the scenes. Phone numbers were now bought on the product's own telephony account before being connected to the receptionist.